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CUSTOMER SERVICE

Find the answers to our most frequently asked questions here.

GO TO HELP CENTER

Find all shipping zones, times, costs and more.

Process a return/exchange and read our full return policy here.

RETURNS

View our full warranty policy here.

Manufacturing high-quality footwear means selecting the right materials.

Our Materials

For 100 years, Hanwag has been manufacturing high-quality footwear.

OUR PRODUCTION

*Our offices are closed on weekends and holidays. For a list of our holidays, please click here.

If you still need assistance, please use our Contact Us Form.

For Wholesale Business Support please Click Here.

Weekdays:

9 AM - 12 PM & 1 PM - 4 PM MDT

Look for the button at the bottom right of the page when reps are available.

Weekdays:

9 AM - 12 PM & 1 PM - 4 PM MDT

(866) 324-5055